Privacy Policy — Feathers Flight Deck

Effective date: September 7, 2026

Who we are. Feathers Flight Deck is a product of Feathers Aviation, a Texas S-corporation.

What the app stores: your Google account email, name, and profile photo URL (sign-in), OAuth sign-in tokens and session tokens (authentication), your full legal name and FTN where you've provided them (for the endorsement document), your per-question quiz responses and timestamps, your course progress, eligibility, and AKTR records, endorsement records prepared by your CFI, the callsign you choose for a lesson's question-and-answer area and the questions and answers posted there, and Stripe customer and subscription IDs — never card data. In-progress exam and drill answers are saved in your browser's local storage on your own device until you submit.

What other students can see. Each lesson has a question-and-answer area. A question you post on a lesson is visible to the other students who have access to that lesson, shown with your callsign — not your Google account name, your photo, your email, or your FTN. You choose your own callsign, and you can only post once you have one. A callsign is permanent: once you claim it, it cannot be changed, so choose one you are happy for other students to know you by. Your instructor's answers are shown with the instructor's name. Your quiz scores, progress, eligibility, endorsement records, and payment information are never shown to other students. Nothing you post is shared outside the app with other people, sold, or used for advertising. To keep the question-and-answer area safe, posts are processed by the moderation service providers described below — never for advertising or sale.

How posts are moderated. Your questions appear right away. To keep the question-and-answer area safe, each posted question is also reviewed by an AI service (Anthropic). If a post looks potentially abusive, unsafe, or off-topic, it is sent to your instructor through a secure messaging service (Telegram) for review, and your instructor may remove it. Posts are not hidden automatically. These providers act only on our behalf and only to operate this review — they do not use your content for advertising, and we do not sell it.

Your instructor may use the same AI service (Anthropic) to answer your question. When it does, the answer is posted clearly labeled as AI-generated and not yet reviewed by your instructor — your instructor reviews these answers and may edit, confirm, or remove them. AI is used only to answer questions; a post that is a comment rather than a question is not answered automatically.

AI study help. Three optional study tools use an AI service (Anthropic):

• Explain this differently — on a lesson, you can ask a question about that lesson's material. We send the AI service your question, that lesson's own material, and the knowledge-check questions you recently missed on it, so the explanation addresses what actually tripped you up.
• The regulation and ACS navigator — we send the question you type.
• Your readiness summary — we send your score percentages by Area of Operation (for example, "Airspace 62%") so it can describe where you stand in plain language.

We never send your name, your email, your photo, your FAA Tracking Number, or anything about your payments. The AI service acts only on our behalf and only to produce your answer or summary — it is not used for advertising, and we do not sell it. Your questions and the answers you get back are saved to your own account so you can see your history and so we can apply daily usage limits; you can ask us to delete them as described below.

These tools are optional — the course works fully without them, and nothing is sent to the AI service unless you ask a question or open your readiness summary.

What the app never sees: your card details — checkout and billing run on Stripe-hosted pages. Stripe's privacy policy governs payment data.

Speaking your answers (mock oral). In the mock oral you can press Speak to dictate an answer instead of typing it. This uses your own browser's built-in speech-to-text: on Chrome and Edge your device sends the audio to Google to transcribe, and on Safari to Apple, under their privacy policies. We never receive, record, or store the audio — only the text it produces, and only when you send your answer. It is entirely optional: the button is never on by default, and typing does exactly the same thing.

What the app doesn't do: no ads, no analytics, no third-party trackers, no sale of personal data — no tracking beyond what operating the service requires.

Retention. General account data is retained while your account exists and for up to 3 years after account closure. Endorsement and instructor records (including the instructor's endorsement list) are retained permanently by design, per the instructor recordkeeping obligation of 14 CFR § 61.189. Your display name and the questions and answers you have posted are treated as general account data: retained while your account exists, and removable on request as described below. Moderation records (whether a post was flagged, hidden, or reviewed) are kept with the post.

Deletion requests: email info@feathersaviation.com. Deletion is a manual process handled by us — the app has no self-service deletion, including for your display name and the questions and answers you have posted — and records under the regulatory retention obligation above are retained regardless.

Contact. info@feathersaviation.com